Mitrova VinJourney™ is a cloud-based Customer Intelligence Platform (CIP) that gives wineries full customer context at every touchpoint. VinJourney™ enables wineries to deepen customer loyalty, build strong brand affinity and retention, drive sales growth and elevate their hospitality experience. It does this by unifying customer data and leveraging AI-driven insights to delivery a 360° view of each customer’s profile and journey across all touchpoints (including Tock, RedChirp, Commerce7, WineDirect, MailChimp, etc.) to support your sales, marketing and hospitality staff.
